Alessia

Product Information

Collection: Color CollectionStyle: AlessiaColour: Black with Brown Face-Framing HighlightsTexture: StraightLength Shown: 24 inchesDensity: 250%Lace Type: HD LaceLace Size: 5×5 ClosureHair Grade: SDD (Super Double Drawn — pending supplier confirmation)Installation: To be confirmed

About Alessia

Alessia features sleek black lengths complemented by subtle brown face-framing highlights, creating an elegant contrast with a modern finish.

Designed with 250% density for a full appearance and a 5×5 HD lace closure, Alessia combines beautiful length with effortless sophistication.

Please Note:

• The wig photographed is 24 inches.

• Density and overall appearance may vary depending on the selected length.

• Additional lengths are available for pre-order, subject to supplier confirmation.

• Colours may appear slightly different depending on lighting and screen settings.

Shipping & Delivery

At ATALIA, every order is prepared with care to ensure a seamless shopping experience.

Ready-to-Ship Orders

Items marked as Ready to Ship are available in our inventory and are prepared for dispatch within 1–3 working days.

Once dispatched, estimated UK delivery times are:

• Standard Delivery: 2–4 working days

• Express Delivery: 1–2 working days

Pre-Orders

Selected styles and lengths are available through our pre-order service.

Pre-orders are specially sourced through our trusted manufacturing partners following your purchase.

Please allow up to 30 days for processing and dispatch. This timeframe does not include delivery after dispatch.

Order Tracking

Once your order has been dispatched, tracking information will be provided where available.

Delivery Information

Delivery estimates may be affected by courier delays, customs processing or circumstances beyond our control. Should any significant delay occur, our team will contact you with an update and available options.

For questions regarding your order, please contact ATALIA Customer Care.

Returns & Refunds

At ATALIA, customer satisfaction and product quality are at the heart of everything we do.

Returns & Cancellations

For eligible online purchases, customers have the right to cancel within 14 days of receiving their order, in accordance with applicable UK consumer law.

To request a cancellation or return, please contact our customer care team. Where the statutory cancellation right applies, returned goods must generally be sent back within 14 days of notifying us of cancellation.

Product Condition

We kindly ask customers to handle wigs with care when inspecting them.

To help preserve their original condition, please avoid:

• Cutting or altering the lace

• Applying makeup, adhesive or styling products

• Washing, colouring or chemically treating the hair

• Wearing or otherwise altering the wig beyond what is reasonably necessary to inspect it

Where a customer has handled an item beyond what is necessary to establish its nature, characteristics and functioning, a deduction for diminished value may apply to an eligible change-of-mind refund, as permitted by law.

Refund Processing

Once a return has been received and assessed, any refund due will be processed through the original payment method, in accordance with applicable consumer rights and refund timeframes.

Damaged, Faulty or Incorrect Items

If your order arrives faulty, damaged or not as described, please contact us as soon as possible with your order details and supporting photographs where available.

Your statutory consumer rights remain unaffected.

Pre-Orders

Pre-orders may be cancelled in accordance with applicable consumer cancellation rights. If an order cannot be fulfilled within the agreed timeframe, we will contact you to discuss the available options, including a refund where required.

Customer Care

For any questions about returns, cancellations or refunds, please contact ATALIA Customer Care. We are happy to assist you.